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  1. Log into the BART Members WebApp

  2. Select ‘My Profile’ from the main menu

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  3. The ‘Info’ tab will be open by default

  4. Scroll down until you see ‘Contact Methods’

  5. You’ll see a list of your current contact methods listed, which may include email, mobile and landline numbers

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  6. You can edit any of the existing details by clicking on the 'Type’ or ‘Value’ fields

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  7. You can add additional contact methods by clicking the 'Add +’ button:

    1. Select a ‘Type’ from the dropdown (mobile or landline is required for IVR)

    2. Enter in a ‘Value’ in the text field provided

    3. For mobile and landline numbers, tick the ‘SMS’ (mobile) and ‘Voice’ (mobile and landline) checkboxes

    4. For all types, choose if you want it to be ‘Primary’ and ‘Private’  

    5. When you’re ready, click on the green save icon at the end of the row

  8. Then click the green ‘Save Changes’ button at the bottom of the screen

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