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Comments can be added to Broadcasts, which are then recorded and automatically included within the Incident Report.
Send: Will send a Comment will be sent out to Members who have indicated they are attending the callout (including ‘Attending’ and ‘Other’)
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Log: Comment will be logged against the incident so that it’s recorded but not send out to Members.
Upload: Attach an image or PDF
Add a Broadcast Comment
Members Admin Portal
Log into the BART Members area
Select ‘Messaging’ from the main menu
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Select the Broadcast Message that you want to add a Comment on. A popup dialogue box will appear with the Broadcast details.
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Navigate to the ‘Comments’ tab at the top of the dialogue box.
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Enter your comment in the text field provided, and upload your image or PDF document if required.
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Choose either ‘Log’ to record your comment without notifying your Group, or ‘Send’ to notify your Members and prompt them to check your comment.
Team Smart Device App
Open the BART Team Smart Device App, and tap on one of your Broadcasts.
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Navigate to the ‘Comments’ tab
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Enter your Comment in the text field provided
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Upload your image or document (if required) by tapping the ‘Options’ icon
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Select ‘Log’ to record your comment without sending out a notification.
Tap on the green ‘Send’ button to record your Comment against the Broadcast.
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Please note: If you are a District Administrator, you will see a ‘Send All’ option.
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