Problem
You're not receiving push notifications through the BART Team App.
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c. Change all the tones to something completely different (make sure to remember your current selection), press save .d. Navigate Back to the "Notification Tones" sectionchanges
d. Force Close the App on your phone and reopen, confirm that the tones that you have selected on the WebApp now appear on the App Tone Settings.
e. Lock your device ready for testing.
f. Send a non and Alert message Test notificationsnotification seperately, you should now hear your selected tone.
eg. Then change Change the tones back to what they were previously.
f. Navigate Back to the "Notification Tones" section. h. Send a non and Alert message Test notifications again from the WebApp notification seperately, you should now hear your original tone.
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- Huawei
Mark BART as a Protected App by opening the System Settings, then Advanced Settings, then Battery Manager, then Protected Apps, and enable BART to run when the screen is off. - Lenovo
Enable auto-start for BART by opening the Settings app, then Power Manager, then Background App Management, and make sure BART is enabled. - OnePlus
Enable auto-launch for BART by opening the Settings app, then Apps, then the gear icon, then Apps Auto-launch, and make sure BART is enabled. Also disable battery optimisation by opening the Settings app, then Battery, then Battery Optimisation, find the BART app, and make sure it is not“optimised”. - Oppo
Add BART to the list of allowed start-up apps by opening Security Center, then Privacy Permissions, then Startup Manager, and allow BART. For more information on setting up your Oppo device for BART, please follow this link - Samsung
Navigate to and open Settings, and then tap Battery and device care. Tap Battery, and then tap Background usage limits. Tap Never sleeping apps, and then Press the + Symbol and add BART to the list.
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