Installation & Setup

When you have successfully registered as a BART Member, you will receive login details that can be used to access any of the modules:

• Team app (for smartphones and tablet devices)

• Members Admin Portal (web module)

• Group Dashboard (web module)

• Regional Dashboard (web module)

The most common module for day to day operations is the BART Team App for smartphones and tablet devices.

We’ve created a short video showing you how to download and install the BART Team App. You can view it below:

Open

BART Basics – Download and Install the BART Team App

BART Team SmartDevice App

The BART Team App has been designed for all current smartphones and tablet devices:

Minimum Requirements

Apple

• Apple iPhone SE (iOS version 13)

• Apple iPod Touch 7th Generation (iOS version 13)

• Apple iPad 5th Generation (iOS version 13)

Android

• Android Smartphones (Android 10.0)

• Android Tablets (Android 10.0)

Required Settings

Enable Notifications

If you're using BART on a smartphone or tablet, you will want to make sure your device is set to allow push notifications for the app. Depending on the type of device you are using, you will need to enable push notifications for BART within the settings area.

You will probably also want to hear when a new BART push notification comes through, so please ensure that your notifications aren't muted. BART offers a range of notification tones to choose from, which can be selected from within the 'Settings' area.

Enable Mobile Data

BART requires a valid internet connection in order to receive push notifications and other real-time updates. As there may be times when a WiFi network isn't available, we recommend enabling Mobile Data.

Disable 'WiFi Sleep Optimisation (Android Devices)

Android has a feature that can put the Wi-Fi radio into a very low power mode to conserve battery power. Unfortunately this feature does not work very well in all environments, which can cause your device to go completely offline while its screen is off instead of waking up when it has new notifications pending. To disable this feature, open the system Settings app, then Wi-Fi, then press the Menu button, then Advanced, and set “Keep Wi-Fi on during sleep” to “always”.

Disable Battery Optimisations

Some phone vendors that ship with customised versions of Android have aggressive battery optimisation mechanisms that kill or prevent the startup of background services which can affect BART’s ability to receive push notifications. You will need to disable these battery optimisations for the BART app.