Enable Critical Alerts
- Catherine Randall
This feature is for Apple iOS users, where 'Critical Alerts' can be enabled to notify you when you receive a BART broadcast - even if your phone is set to silent or 'Do not Disturb' mode is on.
When enabled, your alert tone will sound at the volume you set within the settings area, so you'll want to make sure it's not too soft or too loud.
For those of you who are using an Android device, this feature comes standard with many (but not all) Android models. You can ensure your Android device alerts you even when your phone is set to ‘Do not Disturb’ by going into settings and using the toggle switch ‘Ignore do not Disturb’.
For instructions on overriding ‘Do not Disturb’ mode for Android, please follow this link
Enable Critical Alerts on your iOS Device
Navigate to the main menu by tapping on the hamburger icon in the top left-hand corner
Tap on 'Settings' in the main menu
Scroll down the screen until you see 'Critical Alerts'
Use the toggle provided to either enable or disable Critical Alerts.
Use the slider provided to adjust the volume.
Please note: you will need to ensure the volume in your device settings (specifically for 'Critical Alerts') has been turned up for this feature to work
If you're using an Apple iOS device and are having issues with getting critical alerts to work, try reading this troubleshooting article