Availability

Owned by Catherine Randall
Last updated: Jan 11, 2022
5 min read

The 'Availability' screen allows you to set in advance when you’re free to respond to call-outs or not. This information is particularly useful for times when a team needs to be formed quickly, where there may not be enough members with certain qualifications responding.  

Watch: Understanding Availability

Set your Availability in the BART Team App

Quick Options

The ‘Quick Options’ popup menu lets you update your Availability status from the ‘List View’ and ‘Quick View’ screens.

 

1. Tap on the abacus icon in the top right-hand corner of the screen

2. A dialogue box will popup, giving you a range of options

3. To update your current status, tap on the ‘Status’ row

4. Tap on a status from the list

5. Select a number and duration type (hours, days or custom)

6. Tap ‘SAVE’

Watch: Update your Availability in the BART Team App

 

Availability Module

Weekly Tab

The ‘Weekly’ tab will be open by default when you tap on ‘Availability’ from the main bottom menu.

In the weekly tab, you will see a table which is split up into days and hourly blocks. By tapping on a block, you will change your availability status for the corresponding day and hour.

Status Cycle

By default the status cycle option will be selected, which will set a specific status depending on the number of times you have tapped a cell:

  • Tapping a block once will make it green, which indicates that you are available

  • Tapping a block twice will turn it red, indicating that you’re not available during this time-slot

  • Tapping a block a third time will turn it purple, which indicates that you are on premises

  • Tapping a block a fourth time will turn it yellow, which indicates that you are a delayed response greater than 20 minutes

  • Tapping a block a fifth time will turn it orange, which indicates that you are available for Emergencies only (ie. Section 44’s, State of Emergencies)

 

Status Picker

You can also select a specific status instead of cycling through, by using the ‘Status Picker’ option.

  1. Tap on the 'Availability' item in the main bottom menu

     

  2. The 'Weekly Tab' will be open by default

     

  3. Tap on the ‘Status Picker’ paintbrush icon in the top left-hand corner of the table:

  4. A popup will appear, listing each availability status - select a status from the list

     

  5. Tap on your choice of table cells for any time and day, and your selected status will be set

Please Note: You can use the status picker to select the classic ‘Default - Cycle’ option.


Status Picker Options

Within the status picker popup, you can also select from some additional options:

  • Copy (will copy the availability for the entire week, which can then be pasted for future weeks)

  • Paste (is only available if you have copied the status template first)

  • Fill (Fill the entire week with a specific status - select from: Available, Unavailable, At-Premises, Delayed, Emergency Only)

  • Clear (will clear the entire week)

Set Tab

  1. Tap on 'Availability' in the main bottom menu

     

  2. The ‘Weekly' tab will be open by default - tap on the 'Set’ tab

     

  3. Tap on the status you wish to set:

    • Available

    • Not-Available

    • At Premises

    • Delayed

    • Emergency Only

  4. Set the start time in the ‘From’ row

  5. Set the end time in the ‘To’ row

  6. Select a date – you can select multiple days, and can hold and drag the date list to view more dates

  7. Tap on the green ‘Save’ button

View Members

To view the availability of your team mates, tap on the ‘Members’ tab at the top of the screen. A list of members within your group will appear, along with coloured blocks indicating what their status is for each hour within a day. You can flick through days by using the white arrows on either side of the date.

Set your Availability in the Members Web App

  1. Press the red ‘NEW’ button in the top banner



  2. A dropdown will appear with 3 options:

    • New Broadcast

    • New Discussion

    • Set Availability

  3. Press on the ‘Set Availability’ option

  4. A modal dialogue box will appear
     

  5. Select the member whose availability you would like to set (if you’re not an administrator, you’ll only be able to set your own availability)

  6. Set availability type:

    • Available

    • Not available

    • On Premises

  7. Choose the ‘from’ date

  8. Choose the ‘from’ time

  9. Choose the ‘to’ date

  10. Choose the ‘to’ time

  11. Press on the green ‘SAVE’ button